Explore the possibilities of NESS Connect WhatsApp

Marketing and Sales

Use your database of the phone numbers of current customers and create interactive WhatsApp campaigns. Communicate with customers in a contemporary and convenient manner.

Promote your brand

Showcase and explain your products or services to customers.

Increase sales volumes

Notify your customers about special offers.

Boost customer loyalty

Build trust and add value with easy, fast communication.

Involve and support

Engage in dialogue with current customers or support new ones.

Chat and customer support

Minimize the volume of incoming calls and emails. Enable customers to contact your company quickly and easily.

Automate customer service

Define FAQs and automate responses to customers on WhatsApp.

Be reachable

Receive incoming messages from customers anytime on any channel.

React immediately

Provide customer service right on WhatsApp with Easy Dialog functionality

Data Collection and Loyalty Programmes

WhatsApp Business solution – a present-day alternative to paper question sheets. Create customer databases, surveys or even spin up a loyalty programme in a cutting-edge style.

Advanced customer polling

Create your customer database easily, avoiding errors.

Surveys

Measure customer satisfaction and automate responses via WhatsApp chat.

Loyalty programmes

Gather and manage customer data and consents in NESS Connect

Be where your customer is!

Integrate the most popular messaging apps into a single platform

The NESS Connect platform will allow you to add and manage apps such as WhatsApp, Viber, Telegram, Facebook, Instagram and more.

Check out WhatsApp functionalities and subscribe to NESS news

Discover how NESS can help you communicate with your customers better

Fill out this form and one of our team members will get in touch to find out how we can help you.

Message us

+371 67 274 479

[email protected]

Dzirnavu iela 37-62, Riga

It brings me great joy to see how our clients, who started their cooperation with NESS as small companies over a decade ago, have now grown into truly remarkable businesses

— Ilze Krastiņa, Head of Sales

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