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Messaging

Reach your customers through multiple channels

Personal and mass notifications often play a significant role in various business processes. This could involve marketing campaigns to inform your existing customers about new products or valuable content related to your company as a whole. Additionally, personal messages can be sent to promptly deliver important information regarding your customers' orders, payments, or appointments. By combining these different channels, you can reach your customers in a more targeted and convenient manner, allowing for a more effective and efficient communication strategy.

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Messaging

Provide excellent customer service and experience

Financially sound society becomes increasingly younger and more mobile. Consequently, fewer customers are opting for traditional forms of communication when interacting with organizations.

99.9%

Reach your customers instantly through SMS or WhatsApp. Establish your customer notification standards with ease.

+15%

Direct marketing campaigns can make up a substantial portion of your overall sales. To learn more, contact NESS.

4/5

The majority of consumers expect personalised and customised communication from their preferred brands to maintain loyalty.

Channels

SMS

Ātrākais veids kā sasniegt klientu. Tas ir vienīgais informācijas nodošanas kanāls, kas var sasniegt 99,9% piegādes rādītājus un vidējo izlasīšanas laiku - 3 minūtes.

  • Dinamisks SMS saturs
  • Plānošanas un izsūtīšanas iestatījumi
  • Statistika un URL īsināšana
  • Iebūvēta atteikšanās (unsubscribe)
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Web Push

Ar šī kanāla palīdzību vari sasniegt savus anonīmos mājaslapas apmeklētājus, nosūtot īsu paziņojumu, kas parādīsies klienta ierīcē brīdī, kad viņam būs atvērts interneta pārlūks. Lai to izdarītu, nepieciešams mājaslapā ievietot skriptu, kuru variet atrast mūsu sistēmā, lai sāktu kontaktu vākšanu šim saziņas kanālam.

WhatsApp

Sociālo tīklu saziņas platformas kā klientu apkalpošanas mehānisms. Izmanto e-pastu izsūtīšanas platformu ne tikai e-pastu administrēšanai, bet arī vadot komunikāciju ar klientiem citās platformās. Šobrīd piedāvājam integrāciju ar populārākajām vietnēm - Facebook, Instagram, Whatsapp - kuras integrējot, varēsi pārvaldīt ienākošās ziņas vienā platformā.

Email

Email marketing is one of the most effective direct marketing channels available, enabling quick and easy delivery of information to your customers while boosting sales, increasing conversions, and building stronger relationships with customers.

  • Transaction emails – by integrating them into your email sending platform, send your customers various purchase or order status updates, account activity, password change or payment notifications, etc.
  • Automation – In addition to manually created newsletters, our platform offers automation features to send various automated emails to potential and existing customers, such as thanking new subscribers, wishing happy birthday, or offering discount codes to customers who haven’t placed an order in a while, among others.

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